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Description
This course provides a comprehensive exploration of the mission, vision, and goals of an organization, principles of customer relationship management, strategies for problem-solving and decision-making, and the concepts of efficiency and effectiveness in the workplace. Participants will develop the skills and knowledge required to analyze organizational goals, build strong customer relationships, make effective decisions, and optimize work processes.
Who Should Attend?:
This course is appropriate for employees who are not currently in a position of leadership This includes people who aspire to leadership positions in the future, have been identified as a potential leader, or anticipate moving into a leadership position within the next 5 years.
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