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Effective Government Correspondence

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  • ORegistration open
  • FClass full
  • GGuaranteed to Go
  • RRemote Classroom
Multiple Registrations?
Session Schedule Location Tuition Status
Nov 30 - Dec 01, 2017
08:30 - 16:00 , Thu-Fri
Washington , DC $699 O
Mar 01 - Mar 02, 2018
08:30 - 16:00 , Thu-Fri
Washington , DC $699 O
May 03 - May 04, 2018
08:30 - 16:00 , Thu-Fri
Washington , DC $699 O
Jul 09 - Jul 10, 2018
08:30 - 16:00 , Mon-Tue
Washington , DC $699 O
Aug 02 - Aug 03, 2018
08:30 - 16:00 , Thu-Fri
Washington , DC $699 O
Sep 13 - Sep 14, 2018
08:30 - 16:00 , Thu-Fri
Washington , DC $699 O
Displaying of 6 sessions Show All Show Less

Course overview

Ensure that your government emails, memos and letters meet readers' needs and expectations, and comply with the standards of the Plain Writing Act of 2010. Learn techniques to write clearly and simply so your readers can easily understand your message.

This course aligns with the following DoD financial management competencies:
DoD FM CompetencyProficiency LevelHours
Written Communication (Lead Self) N/A 12

Who should attend?

Individuals who need to improve and strengthen their written government correspondence, including emails, memos and letters.

Learning outcomes

  • Understand the qualities of good correspondence as they apply to a 21st century government environment
  • Create, revise and evaluate various types of correspondence documents
  • Understand the similarities and differences between paper-based documents and email
  • Coordinate and conclude the document drafting process; decide when a document is ready for release
  • Apply proofreading techniques for error-free correspondence
  • Identify and correct weaknesses and errors in correspondence documents, including email
  • Apply the priorities for effective correspondence using a systematic, yet flexible, writing process
  • Interpret the intent, purpose and audience of correspondence-writing tasks
  • Apply techniques to overcome writer's block, reduce stress and efficiently complete correspondence-writing tasks
  • Prepare drafts through techniques for composition, including modifying templates and model documents
  • Compose drafts from mind maps, notes and outlines
  • Revise documents for readability and tone
  • Assess whether documents meet the standards of the Plain Writing Act of 2010

Course outline

Module 1

  • Overview: Effective Correspondence for Today's Government Workers
  • Module 2

  • Getting Off to a Good Start
  • Module 3

  • Avoiding Correspondence Pitfalls
  • Module 4

  • Streamlining the Drafting Process
  • Module 5

  • Revising and Proofing Made Easy
  • Module 6

  • Drafting Specific Documents
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