600 Maryland Avenue, S.W.,
Washington, DC 20024-2520



Or find a course by:

Managing for Results

Home / Course Details

  • ORegistration open
  • FClass full
  • GGuaranteed to Go
  • RRemote Classroom
Multiple Registrations?
Session Schedule Location Tuition Status
Nov 13 - Nov 15, 2017
08:30 - 16:00 , Mon-Wed
Washington , DC $1699 G
Mar 05 - Mar 07, 2018
08:30 - 16:00 , Mon-Wed
Washington , DC $1699 G
Jun 11 - Jun 13, 2018
08:30 - 16:00 , Mon-Wed
Washington , DC $1699 G
Displaying of 3 sessions Show All Show Less

Course overview

Today's federal leaders are expected to plan for and measure performance to demonstrate that the agencies and programs they manage are viable and achieving results. Learn strategies to achieve measurable performance gains in your organization. Explore organizational issues affecting performance measurement, the balanced scorecard, accountability, entrepreneurial approaches to improvement and how to manage stakeholder expectations.

This course aligns with the following DoD financial management competencies:
DoD FM CompetencyProficiency LevelHours
Accountability (Lead Teams/Projects) N/A 12
Team Building (Lead Teams/Projects) N/A 6

Who should attend?

Individuals at the GS 14-15 levels, participants in Agency Candidate Development Programs and SES members seeking additional or refresher training.

Learning outcomes

  • Map strategic planning goals to organizational results
  • Apply problem-solving and decision-making techniques to enhance performance
  • Identify more effective performance measures
  • Identify entrepreneurial approaches for continuous improvement and accomplishing organizational objectives
  • Better serve customers and citizens
  • Describe the principles of the balanced scorecard and how they can be applied to your agency
  • Better manage stakeholder expectations

Course outline

Day One
Leading for Results

    Leadership Attributes

    Defining Results

    Systems Perspective for Leadership

        PART and Beyond
        Strategy to Implementation
        Results Based Accountability (RBA)

Day Two
Strategic Deployment

    Define strategic development and deployment.
    The Importance of Vision
    Components of Sound Business Strategy
    Communicating the Strategy
    Organizational Alignment
    Resourcing the Strategy
    Building Accountability
    Cascading Strategy
    Managing Oversight

Day Three
Business Process Improvement

    Define Key Features of Business Process Improvement (BPI
    GPRA Requirements
    Strategic vs. Operational Planning
    Qualitative vs Quantitative
    Outputs & Outcomes
    Points of Measurement
    TQM Compared to BPI
    BPI Major Steps
    BPI Tools
    BPI Case Study and Simulation

Chat Now