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Communication Skills

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  • ORegistration open
  • FClass full
  • GGuaranteed to Go
  • RRemote Classroom
Multiple Registrations?
Session Schedule Location Tuition Status
Nov 13 - Nov 17, 2017
08:30 - 16:00 , Mon-Fri
Washington , DC $1399 O
Feb 12 - Feb 16, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1399 O
Mar 19 - Mar 23, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1399 O
May 14 - May 18, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1399 O
Jul 16 - Jul 20, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1399 O
Sep 17 - Sep 21, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1399 O
Nov 05 - Nov 09, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1399 O
Displaying of 7 sessions Show All Show Less

Course overview

Master the fundamental communication skills needed to get ahead. Much of your job success depends on your ability to communicate well, both in person and on paper. Discover how to analyze verbal and nonverbal communications, write clearly and concisely, organize and deliver an oral presentation, and break down communication barriers to work better with others.

Who should attend?

Anyone who wants to become a better speaker, listener and writer on the job.

Learning outcomes

  • Recognize your own behavior style
  • Deal effectively with different personalities
  • Organize and deliver an oral presentation
  • Recognize communication barriers and how to minimize them
  • Organize your written work more clearly and concisely

Course outline

Syllabus -- Basic Communication Skills, COMM7000D, Grad. School, USDA

Day one of five

  • The basics: tools for emphasis
    • The speech sounds of English
    • Rhythm
    • Volume
    • Pitch

Day two of five

  • Facing your audience
    • Body language
    • Your audience
    • Dealing with nerves

Day three of five

  • Giving and receiving feedback
    • 10 keys to keeping positive
    • 3 exercises for staying positive

  • Active listening/direct expression
    • What is active listening?
    • 3 role reversal exercises

  • Speaking

  • Listening
    • Simplification

Day four of five

  • Behavior Style
    • Behavior style model
    • Behavior style exercises

Day five of five

  • Grammar and vocabulary
    • Verbs
    • Action verbs/linking verbs exercise
    • Understanding and using a larger vocabulary

  • Review

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