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Auditing Outsourced Government Services

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  • ORegistration open
  • FClass full
  • GGuaranteed to Go
  • RRemote Classroom
Multiple Registrations?
Session Schedule Location Tuition Status
Jul 11 - Jul 12, 2018
08:30 - 16:30 , WED-THU
Washington , DC $699 O
Sep 12 - Sep 13, 2018
08:30 - 16:30 , WED-THU
Washington , DC $699 O
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Course overview

Today, delivery of many goverment services is being outsourced. Auditors have a pivotal role in providing oversight to assure that full value is obtained for money spent. Assessing the performance of contractors in delivering services is a critical audit task. Learn when it is, and is not, appropriate to contract for service delivery. Discover what contract vehicle to use, and the crucial role of contract terms in specifying expected performance levels for service quantity, quality, timeliness, and customer satisfaction. Learn the unique requirements and limitations in auditing contractor performance, preparing recommendations, and reporting audit results. Through case studies, learn the role of contract terms in specifying expected performance levels regarding service quantity, quality and timeliness; how to measure and assess contractor performance against contract terms and benchmarked norms; and what to do when contract terms are missing or vague.

Who should attend?

Auditors at all levels. Prior experience in using measures to assess performance is helpful. This course can be brought to your location on a contract basis.

Level: Intermediate.

Learning outcomes

  • Know what tasks and activities might be considered inherently governmental
  • Identify and distinguish roles of the contract monitor, the contract manager and the auditor
  • Describe survey approaches that are useful in identifying which aspects of contract service performance to audit
  • Name the basic source documents needed as references for contract audit criteria
  • Discuss applicable policies for procuring and contracting for the delivery of services
  • Discuss practical approaches for dealing with scope limitations, missing documentation and situations that may indicate possible fraud
  • Describe the potential causes of defective or faulty contractor performance and distinguish between intentional and unintentional noncompliance
  • Develop audit plans, including objectives and the scope of audit coverage
  • Effectively report the results of service contract audits
  • Determine the factors that should be assessed in determining which services should be performed in-house and which should be outsourced

Course outline

Syllabus -- Auditing Outsourced Government Services, AUDT8235G, Grad. School, USDA

Module 1: Introduction

Module 2: Overview of Contracting Process

Module 3: Selecting a Contract and Areas for Audit

Module 4: Planning The Audit

Module 5: Contract Fraud

Module 6: Reporting the Audit Results

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