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Using Metrics to Assess Performance

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  • ORegistration open
  • FClass full
  • GGuaranteed to Go
  • RRemote Classroom
Multiple Registrations?
Session Schedule Location Tuition Status
Oct 18 - Oct 20, 2017
08:30 - 16:30 , WED-FRI
Washington , DC $899 O
Dec 11 - Dec 13, 2017
08:30 - 16:30 , MON-WED
Washington , DC $899 O
May 01 - May 03, 2018
08:30 - 16:30 , TUE-THU
Washington , DC $899 O
Aug 22 - Aug 24, 2018
08:30 - 16:30 , WED-FRI
Washington , DC $899 O
Sep 10 - Sep 12, 2018
08:30 - 16:30 , MON-WED
Washington , DC $899 O
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Course overview

Apply a measurement-based approach to assess the adequacy of government program operations performance. Learn how to prepare metrics of timeliness, quality, economy and efficiency, and how to apply those metrics in determining the adequacy of agency performance in producing and delivering program goods and services. Understand how to apply analytic methods in determining the cause of performance shortcomings and the potential for cost savings. Engage in numerous public sector case studies where you prepare appropriate metrics; analyze the nature, extent,and cause of shortcomings; and organize the audit results into a finding.

Who should attend?

Auditors who want to use metrics to systematically identify performance problems during an audit. This course is also beneficial for anyone preparing to take the CGAP Exam.
Level: Intermediate.

Learning outcomes

  • Understand the utility of measurement in assessing the adequacy of operations and program performance
  • Plan an audit to assess an entity's success in producing and delivering quality products and services timely, economically and efficiently
  • Prepare metrics using quantitative and qualitative data and use those metrics to systematically identify performance problems
  • Develop findings that consider the nuances that arise in reporting findings for cost saving and performance improvement
  • Apply an analysis and logic approach to identify changes in a process that will improve performance
  • Cite four things auditors must know and agree on if they are to use measures in assessing the adequacy of performance and the potential for cost savings
  • Define the aspects of performance that auditors often find relevant in assessing performance

Course outline

Syllabus -- Auditing Operations, AUDT8027G, Grad. School, USDA

Module 1: Assessing Performance - The Basics

Module 2: Measuring Performance

Module 3: Findings for Audits of Operations

Module 4: Planning Audits That Use Metrics

Module 5: Auditing Timeliness

Module 6: Auditing Quality

Module 7: Auditing Economy for Cost Savings

Module 8: Auditing Efficiency for Cost Savings

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